Menu

F.A.Q.Frequently Asked Questions

Our aim is to provide the highest levels of print and design used by leading brands to you and your business, both in material and design.

We have a level of excellence in print and design, as well as a unsurpassed level of customer service.

  • Get through to our team fast
  • The highest quality products
  • UK based call centre

The look and feel of your printed product needs to be a standard that matches the standard of major recognised brands, use some of the most talented and leading UK based graphic designers with out GOPRO Services.

We also provide beautiful templates which you can use to create something you love, once you have customised your design you can add it to your basket and have it delivered safely and securely.

Our favourable features are unmatched by any other provider we are aware of and here are the befits to each product:

Website Templates

  • Website updates done for you!

We are all know when you are running a business be it self employed or on a big scale, we are often pressed for time. Our unique selling point is that your updates are done for you by a dedicated team, all you need to do is send over your changes and it get’s done…fast!

GOPRO Website design

  • Professional bespoke website design

When you get to the stage of taking your business to the next level you need a website that will represent your brands professionalism. Our team of experts have experience in creating websites that both look visually stunning and have the features you need.

GOPRO E-Commerce website

  • Professional bespoke eCommerce website

For those serious about selling. Our team of experts have experience in creating eCommerce website that allow you to sell effortlessly with fantastic features, if you need a working example, you have it right here in this site.

There are 3 main options for most of our products.


Design online

This allows you to customise a design to match your needs and style by using “Design online”.

  • Choose from our beautiful templates
  • Edit your design quickly and easily
  • Select your printing options, and add to basket.


GOPRO Design

This is for professional graphic design of your selected product by the top UK designers with a high level of expertise. Your design and print will print ready and to the highest of standards.

  • Choose from our beautiful templates
  • Edit your design quickly and easily
  • Select your printing options, and add to basket.


Print your own

This is suitable if you already have your designs but you simply need it printed.

  • Just click get started and upload your design
  • Select your printing options, and add to basket.
  • If you use the GOPRO design option, you can also upload your professionally created design to have it printed.

For best results we recommend you upload in print ready PDF format, however you can also upload in JPEG and PNG if you wish, images should ideally be over 200 DPI, if you are unsure, our system will warn you if the image is too small for the canvas.

We are the UK’s leading digital marketing agency for a reason.

We provide high quality & excellence in terms of our product standards & quality customer service.

You’ll find when you order with us that we focus on ensuring that your order is the highest quality, fast and reliable.

Listed below are the products which are VAT-exempt:

  • Saddle stitched brochures
  • Perfect bound documents
  • Wiro bound documents

 

Special requirements for VAT are listed below:

For leaflets and flyers, VAT will be applied if any of the following are true:

  • The paper size is larger than A4
  • The quantity is less than 50
  • Any lamination is chosen
  • The paper weight is more than 250gsm

 

For folded leaflets, VAT will be applied if any of the following are true:

  • The quantity is less than 50
  • Any lamination is chosen
  • The paper weight is more than 250gsm

 

My basket contains some products with VAT, and some without?

WEBSITEJOY does not charge VAT for the VAT-exempt products, the other items will be charged as per normal. Kindly note, we will charge VAT on the delivery price.

We accept most major debit and credit cards:

  • Visa
  • American Express
  • MasterCard
  • Discover